More about managing the professional services firm

For some reason there are two copies of this in this blog, this one is the older and more original. Mike Habek after reading my last article, kindly sent me a copy of Geoffrey Moore’s article “Just Shoot Me!”, which was published in Under the Buzz, Nov 2002. The article is subtitled “Managing the Services Function inside a Products Company”. Moore believes that the service functions of product companies are trapped inside a life cycle inimicable to optimal service strategies, but that by understanding the cyclical nature of these factors, management can build valuable and valued service delivery companies. …¬† …