{"id":3599,"date":"2018-04-01T11:08:00","date_gmt":"2018-04-01T11:08:00","guid":{"rendered":"http:\/\/wiki.davelevy.info\/?p=3599"},"modified":"2020-05-25T08:55:03","modified_gmt":"2020-05-25T08:55:03","slug":"skype-windows-10","status":"publish","type":"post","link":"https:\/\/davelevy.info\/wiki\/skype-windows-10\/","title":{"rendered":"Skype & Windows 10 (Versions)"},"content":{"rendered":"

I originally wrote this in 2018, the solution to the system freeze was to use a W10 reset function. I had to revisit Skype & W10 in May 2020.<\/p>\n

2020<\/h3>\n

This time round I originally identified a problem as Skype failing to open the video window, or failing to write it to the screen. I felt this might be conflict with Zoom. I documented it at the Microsoft Community Forums, and was advised<\/a> to upgrade my Skype Version from 8,56 to 8.60. This led to the system failing, and requiring a hard boot to recover. I have removed it from the system. I need to decide whether to reset, or use the Event Viewer to see if the errors are captured.<\/p>\n

However, whatever route I needed to take, required the re-installation of Skype which I did sourcing the binaries from Microsoft’s download site<\/a>, i.e. not from Office, nor from the Store; this seems to have fixed it.<\/p>\n

2018<\/h3>\n

This seems a bit fragile, I had a problem where Skype video calls froze the system and only a hard reboot would get it back. Frustrating to say the least.<\/p>\n

I put the question on the Microsoft forums<\/a>, and was instructed on how to reset it using the W10 panel and not<\/strong> the legacy software inventory panel.<\/p>\n

It seems fixed now. Hope it stays that way<\/p>\n","protected":false},"excerpt":{"rendered":"

I originally wrote this in 2018, the solution to the system freeze was to use a W10 reset function. I had to revisit Skype & W10 in May 2020. 2020 This time round I originally identified a problem as Skype failing to open the video window, or failing to write it to the screen. I…<\/p>\n","protected":false},"author":1,"featured_media":3600,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","_share_on_mastodon":"0"},"categories":[3,1042],"tags":[1170,1171,684,911,996],"class_list":["post-3599","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","category-w10","tag-freeze","tag-hard-reboot","tag-skype","tag-technology","tag-windows-10"],"share_on_mastodon":{"url":"","error":""},"jetpack_featured_media_url":"https:\/\/davelevy.info\/wiki\/wp-content\/uploads\/2018\/04\/skype-w650lb.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/davelevy.info\/wiki\/wp-json\/wp\/v2\/posts\/3599","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/davelevy.info\/wiki\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/davelevy.info\/wiki\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/davelevy.info\/wiki\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/davelevy.info\/wiki\/wp-json\/wp\/v2\/comments?post=3599"}],"version-history":[{"count":1,"href":"https:\/\/davelevy.info\/wiki\/wp-json\/wp\/v2\/posts\/3599\/revisions"}],"predecessor-version":[{"id":4952,"href":"https:\/\/davelevy.info\/wiki\/wp-json\/wp\/v2\/posts\/3599\/revisions\/4952"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/davelevy.info\/wiki\/wp-json\/wp\/v2\/media\/3600"}],"wp:attachment":[{"href":"https:\/\/davelevy.info\/wiki\/wp-json\/wp\/v2\/media?parent=3599"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/davelevy.info\/wiki\/wp-json\/wp\/v2\/categories?post=3599"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/davelevy.info\/wiki\/wp-json\/wp\/v2\/tags?post=3599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}