{"id":5191,"date":"2020-07-22T14:37:07","date_gmt":"2020-07-22T14:37:07","guid":{"rendered":"https:\/\/davelevy.info\/wiki\/?p=5191"},"modified":"2021-10-30T12:27:59","modified_gmt":"2021-10-30T12:27:59","slug":"mucking-around-until-it-breaks","status":"publish","type":"post","link":"https:\/\/davelevy.info\/wiki\/mucking-around-until-it-breaks\/","title":{"rendered":"Mucking around until it breaks"},"content":{"rendered":"

This took a lot of time, I wanted to reduce the occurrence of my BSOD “UNEXPECTED STORE EXCEPTION<\/strong>“. This involved reinstalling my anti-virus product, changing it’s passwords and then repairing my fingerprint reader driver as a result of a Code 19 error on my fingerprint reader. I then worked through the steps suggested here<\/a>. This led me to suspect the hard disk (SSD) and finally to reset the operating system. I had been postponing the last item as previous experience had been terrible. (Once I got to the right version of the reset program), it was easier than I expected. I document the reinstallation of packages<\/a> here. Otherwise here are my notes.<\/p>\n

The big lesson here is that you may need to reinstall\/reset windows. It’s much easier than it once was.<\/p>\n

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  1. Google has articles blaming the anti-virus product. So I updated it and then reinstalled it using a link issued by their support desk, who took 45 minutes to respond.<\/li>\n
  2. This process required using the password, and I couldn’t read my hand written version, so I needed to reset it. 😠<\/li>\n
  3. When it rebooted, Windows Hello’s fingerprint sign on wasn’t working, using the Device Manager<\/code>, I found under biometric devices<\/code> that the device driver had a Code 19<\/code>, which is a registry error<\/span>; I removed\/uninstalled it and the reboot reinstalled the device and re-enabled the login method.<\/li>\n<\/ol>\n

    Dealing with the Code 19<\/h3>\n

    When it rebooted from the previous reconfiguration , Windows Hello’s fingerprint sign-in wasn’t working; using the Device Manager<\/code>, which I found under biometric devices<\/code> I discovered that the device driver had a Code 19<\/code>, which is a registry error; I removed\/uninstalled the device driver after checking it was up to date and the consequent reboot reinstalled the device and re-enabled the login method.<\/p><\/blockquote>\n

    Links on Store exception<\/h3>\n
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    1. https:\/\/helpdeskgeek.com\/windows-10\/how-to-fix-unexpected-store-exception-error-in-windows-10<\/a>\/, at help desk geek, I tried some of these suggestions and found them unhelpful,. although he does say to check the hardware first.<\/li>\n
    2. Possible Solutions: UNEXPECTED STORE EXCEPTION – Windows 10 <\/a>by Kunmi, who talks of ensuring your software is up to date, cleaning up the disk by using chkdsk etc,, performing a boot level AV scan, reinstalling windows FFS 😡 and finally checking aspects of the hardware.<\/li>\n<\/ol>\n

      This maybe hardware related …<\/p>\n

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      1. https:\/\/answers.microsoft.com\/en-us\/windows\/forum\/all\/stop-code-unexpected-store-exception\/36902ac0-1cbe-4faa-bb72-d1facb860089?auth=1<\/a><\/li>\n
      2. https:\/\/community.acer.com\/en\/discussion\/467448\/unexpected-store-exception-error<\/a> – suggests it might be memory<\/li>\n
      3. While this<\/a>, suggests it might be the disk, which in my case is an SSD, however, the diagnostics they recommend have already been used.<\/li>\n<\/ol>\n

        Links on Memory Management<\/h3>\n
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        1. https:\/\/answers.microsoft.com\/en-us\/windows\/forum\/all\/windows-10-memory-management-bsod-source-of\/d5ada4ba-0a63-43a0-85ab-65d8bf10c8d9?auth=1<\/a><\/li>\n
        2. https:\/\/answers.microsoft.com\/en-us\/search\/search?SearchTerm=bsod%20memory%20management%20w10&tab=&status=all&advFil=&IsSuggestedTerm=false&isFilterExpanded=undefined&CurrentScope.ForumName=windows&CurrentScope.Filter=windows_10&ContentTypeScope=&page=1&sort=Relevance&dir=Desc<\/a><\/li>\n
        3. q: bsod memory management<\/a><\/li>\n<\/ol>\n

          Reinstalling Windows FFS 🙄<\/h3>\n
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          1. I am left with little option, How to reinstall Windows 10 without losing data <\/a>, from IT Pro<\/li>\n
          2. hen I run the installer, I get an error message, 0x80072f76 – 0x20016, helpfully Microsoft have a page<\/a> on it, although I am not sure it’s so useful, their first take is that the recovery program is corrupted. amd comments suggest it might be bitlocker; do I have it?<\/li>\n
          3. However it is be that I used the wrong program, [Settings] \u2192 [Reset my PC] seems to work. What sort of shit build has two installers, one that doesn’t work. I reset the PC today 14 Sep 2021.<\/em><\/li>\n<\/ol>\n

            See also<\/h3>\n