For some reason there are two copies of this in this blog, this one is the older and more original. Mike Habek after reading my last article, kindly sent me a copy of Geoffrey Moore’s article “Just Shoot Me!”, which was published in Under the Buzz, Nov 2002. The article is subtitled “Managing the Services Function inside a Products Company”. Moore believes that the service functions of product companies are trapped inside a life cycle inimicable to optimal service strategies, but that by understanding the cyclical nature of these factors, management can build valuable and valued service delivery companies. … …
Where the real & virtual worlds collide!
The G2 supplement in the Guardian yesterday, see here… covers the phenomenon of real life trading of virtual objects, that only exist in online game worlds. I had hoped to ease myself into the world of games industry punditry, mainly because I don’t play enough to be a player’s doyen, nor do I work closely enough with the industry as a consultant, but blogs are useful for unfinished thoughts as well as polished polemic. …
Sybase commits to Solaris x86???
On my original blog, I posted an article, noting Sybase’s port of their version 12 database to Solaris x86. It was little more than an advert, and I have not copied the content across; it’s all irrelevant now. …
Managing the Professional Services Firm
This article was written in July 2004, and is a manifesto for change in Sun. In passing the article reviews and borrows from David Maister’s book, “Managing the Professional Services Firm“. I copied it across to this blog in 2015. It still reads as a manifesto, which was ignored. I suggest, its remaining relevance is based on insights I hope still stand to be repeated. In summary, Consultants offer Expertise, the ability to invent and solve problems for the first time, Experience, the promise of having done it before or Efficiency, a cost promise based having done the thing many times. These propositions have different values to customers, overselling is hard and will be resented. Organisations will find it hard, Maister argues impossible to optimise for all of these propositions. …
Dave Levy, Online at last
This is the mirror of my first post at blogs.sun.com …. Hi! – Friends such as Alex Muffet & Jon Haslem have persuaded me to open this web log. This initial entry is not going to set the world on fire, but some of the changes at Sun both encourage the premature expression of ideas, but make the publication of more complete thoughts more difficult, hopefully, they’ll fix the latter problem some time, but I propose to take advantage of the former at this site. …