The customer is, and shall be king

I have posted an article on my linkedin blog, which looks at the future of banking technology particularly as it applies to their technical debt in the data centre. It argues that customer intimacy is key. I say,

So the incumbent players have to re-modernise their systems, build fit for purpose customer relationship management systems i.e. KYC and cope with the business disruption that new software driven competitors are developing, on top of which margins in retail financial services are very low.

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Spicy

A trip to “Silk Road” in Camberwell, a Chinese Restaurant with food from Xinjiang province. Here’s a hint, when someone says “you like spicy food?”, the answer in my case is probably No! Leave the 🌶🌶🌶 alone. The shish kebabs though were great; not what I expect from a Chinese menu and I plan to return. …

Academies of Justice

Academies of Justice

Will Hutton in the Guardian states that the Greens propose to extend the rights to belong to Trade Unions and to prohibit discrimination against TU members. It’s true see, check out their policy statement http://policy.greenparty.org.uk/wr.html, they also plan for a a right of Union recognition. Where’s the Labour Party on this? Actually, where’s the TUC and unions? I know it’s a long way from manifesto, to government policy, as a long term labour party member, boy do I know, but if the party policy ain’t right, then the parliamentary party’s policy and government policy is unlikely to be. …

New Copyright Laws

New Copyright Laws

The EU is considering a new Copyright law, its scrutiny committee is JURI (Legal Affairs) and the JURI Rapporteur is the sole remaining Pirate Party MEP, Julia Reda. She has posted her report, on her website here, and commented on a blog article here. She has also posted it to a collaboration site. This immediate debate has shown little support for Reda, which may suggest she has it right, or that her priorities are the troll friendly jurisdictions. …

The end of (British) privacy

The end of (British) privacy

As the dust settles in Paris after the attack on “Charlie Hebdo”, politics in Britain returns to posturing as normal. Cameron states that the Tory Manifesto for the General Election in May will include promises to increase the legal powers of surveillance by MI5 to cover all communication. Jim Killock of the Open Rights Group writes a considered piece on what this might mean. The end of this road is prohibiting encryption for the use of ordinary law abiding citizens.  …