I have just published on my linkedin blog a little essay on managing software used for the purpose of compliance. One key insight which one might consider is that these programs are being used because you have to not because you want to. Also society does not want businesses innovating the compliance software, we need to know it does what society requires not what the business wants. This makes the governing super strategy for these applications one of “operational efficiency”, or in Dan Remenyi’s model, a “support” system. For compliance systems it is advantageous to buy or adopt a package and to adopt the package’s optimum process; society has confidence that companies are complying with the law, and the companies share the maintenance costs and get a superior product and support. In some cases, the requirement that society has confidence that compliance is correct leads to the regulators giving companies the software or running it themselves.¬†

Image Credit: Compliance CC BY-SA 3.0 Nick Youngson / Alpha Stock Images

Managing Compliance Software
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