I was thinking about business/IT strategy alignment and was reminded of the operational efficiency vs product excellence dichotomy that I have struggled with for years. I hadn’t realised it has one source, research by by Michael Treacy and Fred Wiersema. These theories came to be known as Value Disciplines and they included “customer intimacy” as…
Read moreDefending the UK
What started it I found myself doing some reading about recent British Defence strategy and policy. It started with a blog by John Snow, questioning the British military’s obsession with supporting the US, it’s a sort of trickle down, but we can’t afford the technology any more. Military technology works because its new and different…
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