Losing sight of my remote disks

I discovered that my two remote disks cannot be seen on my W10 laptop, nor my elementary OS laptop. I fixed this by rebooting the disks which are connected to the network via an RJ45/USB connector to a BT Home Hub. This should work better than that. Here are my notes. …

Given this is seen on two laptops, with two disks units, via two connector technologies, the problem ought to be the hub.


Although I found this on Microsoft’s community site. This post on the BT Community site, refers to a BT HH3 but points out that the log is visible.

I have posted a query on the BT Community Forum., no useful response, need to check out this BT Help page.

Best check it out next time it fails.

One thought on “Losing sight of my remote disks

  1. I gave them a call today, a couple of minutes ago, and they turned off smart setup and changed the channels used. Let’s see if that works.

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