Mucking around until it breaks

This took a lot of time, I decided to see if I could minimise the occurrence of my BSOD “UNEXPECTED STORE EXCEPTION”. This involved reinstalling my anti-virus product, changing it’s passwords and then repairing my fingerprint reader driver as a result of a Code 19 error on my fingerprint reader. FFS! 😡 Here are my notes.

  1. Google has articles blaming the anti-virus product. So I updated it and then reinstalled it using a link issued by their support desk, who took 45 minutes to respond.
  2. This process required using the password, and I couldn’t read my hand written version, so I needed to reset it. 😠
  3. When it rebooted, Windows Hello’s fingerprint sign on wasn’t working, using the Device Manager, I found under biometric devices that the device driver had a Code 19, which is a registry error; I removed/uninstalled it and the reboot reinstalled the device and re-enabled the login method.

Dealing with the Code 19

When it rebooted from the previous reconfiguration , Windows Hello’s fingerprint sign-in wasn’t working; using the Device Manager, which I found under biometric devices I discovered that the device driver had a Code 19, which is a registry error; I removed/uninstalled the device driver after checking it was up to date and the consequent reboot reinstalled the device and re-enabled the login method.

Links on Store exception

  1. https://helpdeskgeek.com/windows-10/how-to-fix-unexpected-store-exception-error-in-windows-10/, at help desk geek, I tried some of these suggestions and found them unhelpful,. although he does say to check the hardware first.
  2. Possible Solutions: UNEXPECTED STORE EXCEPTION – Windows 10 by Kunmi, who talks of ensuring your software is up to date, cleaning up the disk by using chkdsk etc,, performing a boot level AV scan, reinstalling windows FFS 😡 and finally checking aspects of the hardware.

This maybe hardware related …

  1. https://answers.microsoft.com/en-us/windows/forum/all/stop-code-unexpected-store-exception/36902ac0-1cbe-4faa-bb72-d1facb860089?auth=1
  2. https://community.acer.com/en/discussion/467448/unexpected-store-exception-error – suggests it might be memory

Links on Memory Management

  1. https://answers.microsoft.com/en-us/windows/forum/all/windows-10-memory-management-bsod-source-of/d5ada4ba-0a63-43a0-85ab-65d8bf10c8d9?auth=1
  2. https://answers.microsoft.com/en-us/search/search?SearchTerm=bsod%20memory%20management%20w10&tab=&status=all&advFil=&IsSuggestedTerm=false&isFilterExpanded=undefined&CurrentScope.ForumName=windows&CurrentScope.Filter=windows_10&ContentTypeScope=&page=1&sort=Relevance&dir=Desc
  3. q: bsod memory management

Reinstalling Windows FFS 🙄

  1. How to reinstall Windows 10 without losing data , from IT Pro

 

 

3 thoughts on “Mucking around until it breaks

  1. I have run the disk scanners recommended in Kunmi’s walkthrough, and also disabled fast start, as he recommends. It’s audit the drivers next.

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