Mucking around until it breaks

This took a lot of time, I decided to see if I could minimise the occurrence of my BSOD “UNEXPECTED STORE EXCEPTION”. This involved reinstalling my anti-virus product, changing it’s passwords and then repairing my fingerprint reader driver as a result of a Code 19 error on my fingerprint reader. FFS! 😡 Here are my notes.

  1. Google has articles blaming the anti-virus product. So I updated it and then reinstalled it using a link issued by their support desk, who took 45 minutes to respond.
  2. This process required using the password, and I couldn’t read my hand written version, so I needed to reset it. 😠
  3. When it rebooted, Windows Hello’s fingerprint sign on wasn’t working, using the Device Manager, I found under biometric devices that the device driver had a Code 19, which is a registry error; I removed/uninstalled it and the reboot reinstalled the device and re-enabled the login method.

Dealing with the Code 19

When it rebooted from the previous reconfiguration , Windows Hello’s fingerprint sign-in wasn’t working; using the Device Manager, which I found under biometric devices I discovered that the device driver had a Code 19, which is a registry error; I removed/uninstalled the device driver after checking it was up to date and the consequent reboot reinstalled the device and re-enabled the login method.

Links on Store exception

  1. https://helpdeskgeek.com/windows-10/how-to-fix-unexpected-store-exception-error-in-windows-10/, at help desk geek, I tried some of these suggestions and found them unhelpful.

 

 

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